Diagnosis before solution
We never propose a solution without first understanding the real problem. This has cost us sales — and has earned us long-term clients.
The BigTech Experience methodology has four phases: real diagnosis, honest solution fit, guided deployment and guaranteed adoption. We do not implement software — we deliver results.
Every project follows the same process, regardless of the solution. The difference lies in the rigour with which we execute each phase.
We analyse current processes, real pain points and the company's context. Without this, any solution is a shot in the dark.
We assess whether the proposed solution truly addresses real needs. If it does not fit, we say so. We would rather lose a sale than generate a failed implementation.
We implement alongside the client's team, not just for them. We adapt the solution to real processes, not the other way around.
We stay until the tool becomes part of daily operations. Technology without adoption is an expense, not an investment.
We never propose a solution without first understanding the real problem. This has cost us sales — and has earned us long-term clients.
Our team is present during the critical adoption phases. We do not disappear after implementation.
We are not tied to any vendor. We always choose the best solution for each client's problem at any given moment.
We define success metrics before we start. If we do not generate measurable value in the first 30 days, something is wrong and we fix it.
From diagnosis to adoption, we use AI (including our IAby methodology) to accelerate and improve every phase of the project.
ERPCloud, Clocky.Me, IAby, LetMeLeave — we develop our own platforms when market solutions do not cover what the client needs.
It depends on the scope. ERPCloud can be operational within 48 hours for the Lite plan, or 2-3 weeks for the Standard. Full transformation projects (ERP + services + AI) are delivered in 3-6 months, always with continuous support at every phase.
We say so. If during the diagnosis phase we detect that a solution does not fit the reality of the business, we communicate this before any budget is committed. We would rather lose a sale than generate a failed implementation.
We work with both. We have proprietary products (ERPCloud, Clocky.Me, IAby, Rebate Management) and we offer expert services that are not tied to any specific tool. The choice is always based on what best solves the client's problem.
With a 45-60 minute diagnosis session, no commitment required. We analyse your current situation, your challenges and your objectives. When it is over, you have clarity on what to do — regardless of whether we end up working together or not.