Privacy Policy

Last updated: June 2026

At The Big Tech Experience S.L. (THE BIGTECH) we are committed to protecting your privacy and processing your personal data in a transparent, lawful and secure manner, in accordance with the Regulation (EU) 2016/679 (GDPR) and the Organic Law 3/2018 (LOPD-GDD). We kindly ask you to read this Privacy Policy carefully before providing us with your data.

1. Data Controller

2. Purposes and legal basis for processing

The Big Tech Experience S.L. (THE BIGTECH) processes your personal data for the following purposes and legal bases:

2.1 Management of information requests and demos

When you submit a contact form or request a demonstration of our products, we process your data to handle your request, respond to your enquiries and manage the pre-contractual process.

Legal basis: Legitimate interest (Art. 6.1.f GDPR) in the management of commercial enquiries, and/or performance of pre-contractual measures at the request of the data subject (Art. 6.1.b GDPR).

2.2 Sending commercial communications

If you give us your express consent, we will use your email address to send you information about our products, services, events and technology news that may be of interest to you.

Legal basis: Consent of the data subject (Art. 6.1.a GDPR). You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

2.3 Compliance with legal obligations

In certain cases, the processing of your data is necessary for compliance with legal obligations applicable to The Big Tech Experience S.L. (THE BIGTECH), such as tax, accounting or commercial obligations.

Legal basis: Compliance with a legal obligation (Art. 6.1.c GDPR).

3. Personal data collected

Through the forms on the Website we may collect the following personal data:

• First and last name
• Company or organisation name
• Email address (corporate or personal)
• Contact phone number
• Message or enquiry that the user chooses to include
• Product or service of interest (when selected in the form)

We do not process special categories of data (sensitive data) through the Website.

4. Data retention period

Your data will be retained for the time strictly necessary for the purpose for which it was collected:

• Information requests and demos: Until the commercial relationship ends or, where applicable, for the time necessary for the limitation period of potential legal liabilities (generally 4 years in accordance with the Spanish Commercial Code).
• Commercial communications: Until you withdraw your consent or unsubscribe.
• Legal obligations: The time required by applicable regulations (for tax purposes, up to 5 years; for labour matters, as legally established).

Once the retention period has expired, the data will be deleted or, where applicable, anonymised.

5. Recipients and data disclosures

The Big Tech Experience S.L. (THE BIGTECH) does not transfer or sell your personal data to third parties, except in the following cases:

• Legal obligation: When required by competent authorities, courts or tribunals in the exercise of their functions.
• Data processors: Service providers acting on behalf of TBE, with whom the corresponding data processing agreements have been entered into in accordance with Art. 28 GDPR.

5.1 Formspree (form manager)

The contact forms on the Website use Formspree as a form processing service. Formspree acts as a data processor and processes data on behalf of TBE, solely for the purpose of transmitting messages submitted through those forms. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.

Your data will not be transferred to third countries outside the European Economic Area without adequate safeguards, unless required by a legal obligation or an adequacy decision by the European Commission exists.

6. Your rights

In accordance with the GDPR and the LOPD-GDD, you have the right to:

• Access: Find out what personal data we are processing about you.
• Rectification: Request the correction of inaccurate or incomplete data.
• Erasure ("right to be forgotten"): Request the deletion of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
• Objection: Object to the processing of your data in certain circumstances, particularly when processing is based on legitimate interest.
• Restriction of processing: Request that the processing of your data be restricted in certain cases.
• Portability: Receive your data in a structured, commonly used and machine-readable format, and transfer it to another controller when processing is based on consent or a contract.
• Withdrawal of consent: Withdraw at any time the consent given, without affecting the lawfulness of prior processing.

7. How to exercise your rights

You may exercise any of the above rights by sending a written request to:

Your request must include your full name, a copy of your national ID or equivalent identification document, and a description of the right you wish to exercise. We will respond to your request within a maximum of one (1) month, extendable by a further two (2) months in cases of particular complexity.

8. Right to lodge a complaint with the supervisory authority

If you consider that the processing of your data does not comply with current regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), the competent supervisory authority in Spain:

However, we invite you to contact us first at hola@thebigtech.es to attempt to resolve any issue amicably.

9. Data security

The Big Tech Experience S.L. (THE BIGTECH) has implemented the necessary technical and organisational measures to ensure the security and integrity of personal data, and to prevent its loss, alteration and/or access by unauthorised third parties, as required by the GDPR and the LOPD-GDD.

Although no data transmission or storage system can guarantee 100% security, TBE commits to maintaining security measures appropriate to the risk and to notifying any security breach to the competent authority and, where applicable, to those affected, within the timeframes established by applicable regulations.

10. Cookies

The Website uses cookies and similar technologies to improve the browsing experience. For full information on the types of cookies used, their purpose and how to manage your preferences, please consult our Cookie Policy.

11. Minors

Our services are directed exclusively at businesses and professionals (B2B). We do not knowingly collect personal data from individuals under 14 years of age. If you are aware that a minor has provided their data through the Website, please notify us at hola@thebigtech.es so that we can proceed with its immediate deletion.

12. Amendments to the Privacy Policy

The Big Tech Experience S.L. (THE BIGTECH) reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential or other changes. Amendments will take effect from the moment of their publication on the Website. We recommend reviewing it periodically.

If you have any questions or queries regarding this Privacy Policy, please do not hesitate to contact us at hola@thebigtech.es.